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Enrolment Specialist

Department

Sales Team

Reports To

CEO & COO

Role

This position is responsible for providing world class relationship consultation solutions for people from around the World.

The ideal candidate will process an entrepreneur mindset and be passionate about providing help to the company’s customers. The candidate will also process high ethnic values and be a believer of the company’s core values. The role will work to bring value to the company’s targeted markets and be quick to react to market changes as well as providing the latest market insights to the company.

The ideal candidate will be empathetic, great at communicating with people at all levels and passionate about empowering people to create a meaningful life for themselves.

Responsibilities
  • Provide relationship consultation to potential clients through telephone calls
  • Convert and enroll potential clients into the most effective relationship solution the company provides
  • Promote the company’s values, products, and services
  • Maintain and improve team’s work processes continuously
  • Manage and respond to customer’s inquiries via telephone, emails, and social media platforms in a professional and timely manner
  • Breakthrough company’s goals and targets
Results
  • Expand customer base
  • Promote the Hero Ladies spirit
  • Excel company’s goals and targets
  • Bring invaluable market insights for the sustainable development of the company
Requirements
  • 3+ years of experience, preferably in mindfulness, psychology field
  • Bachelor Degree holder in business, psychology, or related field preferred
  • Embodies an entrepreneurial mindset
  • A good team player with a driven desire to work in a team-oriented environment
  • Excellent service manner, self-motivated, detailed-minded, positive thinking, and willing to work under pressure
  • High Cantonese fluency is a must Mandarin and English proficiency is preferred
  • Excellent communication and teamwork skills
  • Self-starter, hunger for success, eager to learn, and open to new ideas
  • A strong passion for the internet environment, result-oriented, proactive and independent
  • A strong sense of responsibility, well organized with exceptional problem-solving skills with a can-do attitude
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